PSI Membership Director - Board of Directors

Role Purpose 

The Membership Director leads the membership and community committee who play a crucial role in ensuring the growth, engagement, and satisfaction of our members. This position is essential for building a strong and diverse membership base, fostering a sense of community, and contributing to the overall success of the organisation. The Membership Director is a member of the PSI Board of Directors.

Responsibilities: 

1. Membership Recruitment

  • Develop and implement strategies for attracting new members
  • Identify and pursue opportunities to expand membership

2. Membership Retention

  • Work with the board to ensure PSI is engaging effectively
  • Implement initiatives to enhance member satisfaction
  • Address concerns and feedback from members to improve overall 
    membership experience

3. Database Management

  • Work closely with our association management provider to oversee maintenance of the membership database
  • Generate reports and insights from membership data to share with board members and PSI membership and inform decision-making

4. Events

  • Collaborate with other board members to integrate membership initiatives into overall organisational events
  • Coordinate the joint RSS PSI award

5. Open (volunteer) position support

  • Maintain the open volunteer positions board and actively recruit to fill the open positions

6. Communication

  • Collaborate with the communications team to keep members informed of relevant news and updates
  • Utilize various channels, including newsletters and social media, to engage with members

Time Commitment

The Membership Director is expected to attend regular (monthly) board meetings, actively participate in relevant committees, and allocate additional time for specific membership-related initiatives and events – approx. 4hrs pw.

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